1. Introduction
    This Privacy Policy explains how ALPHA SALES & MANAGEMENT TECHNOLOGY SOLUTIONS SRL (“Alpha Sales”, “we”, “our”, or “us”) collects, uses, stores, and protects personal information obtained through this website.
    We are committed to protecting your privacy and handling your personal data in accordance with the provisions of the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable data protection laws.
  2. Company Information
    ALPHA SALES & MANAGEMENT TECHNOLOGY SOLUTIONS SRL
    Address: Dumitru Istis Street, Moșnița Nouă, Timiș, Romania
    Email: office@advancedsales.tech
    Phone: +40 724 636 231
    VAT/CUI: RO54656520
  3. Personal Data We Collect
    We may collect and process the following categories of personal data:
    Identification Information
    Full Name
    Company Name
    Job Title
    Contact Information
    Email Address
    Telephone Number
    Company Address
    Billing Address
    Shipping Address
    Business Information
    VAT Number
    Company Registration Details
    Purchase and Inquiry History
    Technical Information
    IP Address
    Browser Type
    Device Information
    Operating System
    Website Usage Data
    Communications
    Messages submitted through contact forms
    Quotation requests
    Email correspondence
    Customer support communications
  4. How We Collect Data
    We collect information when:
    You visit our website.
    You contact us via contact forms.
    You request a quotation.
    You place an order.
    You communicate with us by email or telephone.
    You subscribe to marketing communications.
    You interact with our website through cookies and analytics tools.
  5. Purpose of Data Processing
    We process personal data for the following purposes:
    Customer Service
    Responding to inquiries.
    Providing quotations.
    Processing orders.
    Managing customer relationships.
    Contract Performance
    Delivering products and services.
    Managing payments and invoicing.
    Fulfilling contractual obligations.
    Website Administration
    Maintaining website security.
    Monitoring website performance.
    Improving user experience.
    Marketing Communications
    Sending information about products and services.
    Informing customers about promotions and updates.
    Marketing communications are sent only where legally permitted or with your consent.
    Legal Compliance
    Compliance with tax, accounting, and legal obligations.
    Responding to requests from public authorities when required by law.
  6. Legal Basis for Processing
    We process personal data based on:
    Your consent.
    The performance of a contract.
    Compliance with legal obligations.
    Our legitimate business interests.
  7. Data Retention
    We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, tax, and regulatory requirements.
    When data is no longer required, it will be securely deleted or anonymized.
  8. Data Security
    We implement appropriate technical and organizational measures to protect personal data against:
    Unauthorized access
    Accidental loss
    Alteration
    Disclosure
    Destruction
    Although we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet can be guaranteed to be 100% secure.
  9. Sharing Personal Data
    We do not sell or rent personal information.
    Personal data may be shared with:
    Service Providers
    Hosting providers
    IT support providers
    Accounting providers
    Courier and logistics companies
    Payment service providers
    Legal Authorities
    Where disclosure is required by law or necessary to protect our legal rights.
    All third parties are required to process personal data in accordance with applicable data protection laws.
  10. International Transfers
    Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are implemented in accordance with GDPR requirements.
  11. Cookies and Tracking Technologies
    Our website uses cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience.
    Cookies may be used for:
    Essential website functionality
    Analytics and statistics
    Security purposes
    User preferences
    For more information, please refer to our Cookie Policy.
  12. Your Rights Under GDPR
    You have the following rights regarding your personal data:
    Right of Access
    You may request a copy of the personal data we hold about you.
    Right to Rectification
    You may request correction of inaccurate or incomplete information.
    Right to Erasure
    You may request deletion of your personal data where legally applicable.
    Right to Restrict Processing
    You may request limitation of processing under certain circumstances.
    Right to Data Portability
    You may request your data in a structured, commonly used format.
    Right to Object
    You may object to certain types of processing, including direct marketing.
    Right to Withdraw Consent
    Where processing is based on consent, you may withdraw that consent at any time.
    Right to Lodge a Complaint
    You have the right to file a complaint with the relevant supervisory authority responsible for data protection.
  13. Third-Party Websites
    This website may contain links to third-party websites.
    We are not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of those websites.
  14. Industrial Product Information
    Our website may contain references to third-party manufacturers, trademarks, product names, and equipment models.
    All trademarks, logos, product names, and brand names belong to their respective owners and are used solely for identification and compatibility purposes.
    Unless explicitly stated, ALPHA SALES & MANAGEMENT TECHNOLOGY SOLUTIONS SRL is not affiliated with, authorized by, or endorsed by any original equipment manufacturer (OEM).
  15. Changes to This Privacy Policy
    We reserve the right to modify this Privacy Policy at any time.
    Any changes will be posted on this page with an updated revision date.
  16. Contact Us
    If you have questions regarding this Privacy Policy or the processing of your personal data, please contact us:
    ALPHA SALES & MANAGEMENT TECHNOLOGY SOLUTIONS SRL
    📧 Email: office@advancedsales.tech
    📞 Phone: +40 724 636 231
    📍 Moșnița Nouă, Timiș, Romania